LEADING THROUGH CHANGE: Creating a Strategic Roadmap for Successful Change Management Webinar
January 26, 2022 @ 11:30 am - 12:30 pm
Being agile is the new norm.
Given the market uncertainties, we have no choice but to embrace and lead impactful change endeavors to respond to:
- Challenges to find a skilled workforce
- Continued development of leadership succession bench strength
- Adjust to increasing supply chain
- Adapt to meet changing customer demands
During this live webinar event, we will provide a strategic and comprehensive change management framework that will help you set a clear direction and support your teams and employees throughout the change life-cycle.
ABOUT THE PRESENTER
With 30 years of experience, Stacey has provided coaching, consulting, and industry training for a variety of sectors, specializing in leadership, management, sales, and team development. For the past 11 years, she has focused on creating and facilitating leadership and sales programs, coach-the-coach development opportunities, as well as introducing customer experience maps and process improvement endeavors related to strategic initiatives. She has helped put in motion a strategic project focusing on voice of customer, analysis of Net Promoter Score metrics, and creating service excellence standards to help lead a significant organizational culture shift focusing on customer-centricity. Stacey has a Master of Arts in Social Work from the University of Illinois-Springfield, is a Certified Presence-Based Leadership Coach, and holds a certification in Lean Six Sigma as a Green Belt.
Contact Name: Emily Lee
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